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Customer Service Representative
General Accident Insurance Company
- Kingston and St. Andrew
- Not disclosed
- Permanent full-time
- Updated 02/08/2023
- HR Manager
To take care of the Insurance needs of the direct client by providing and delivering professional, helpful and high-quality service. Specifically, the AutoSMART Business Unit.
- Handle calls/queries from direct customers regarding underwriting matters
- Follow-up direct renewals and policieswithin agreed time frame
- Quote on all motor new business
- Process all direct motor/property new business transactions in accordance with the established protocol
- To prepare letter of outstanding documents/cancellation/rescinding/commissioner of police
- To update policies for renewal on a monthly basis
- To assist with the dispatching of certificates and endorsements to direct clients
- Any other duties assigned
Qualification & Experience Required
- First degree / Associate degree and/or Jamaica Insurance Diploma
- FSC Registration
- Minimum three (3) years' experience in the General Insurance Industry .
Specific Skills or Competences Required
- Good inter-personal skills
- Excellent communication skills
- Good organizational skills with the ability to multi-task
- Strond problem solving and analytical skills
Ref: Customer Service Representative - AutoSMART
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General Accident Insurance Company
- 58 Half Way Tree Road, Kingston 10, Jamaica