The HRD Officer is responsible for supporting the following HR functional areas: recruitment/employment, onboarding, employee relations, learning and development, performance management, policy implementation, employment law compliance, information, and records.
The HRD Officer is responsible for supporting the following HR functional areas: recruitment/employment, onboarding, employee relations, learning and development, performance management, policy implementation, employment law compliance, information, and records.
PRINCIPAL DUTIES & RESPONSIBILITIES:
- Assist with workforce administration - forecasting, recruitment, learning and development, staff engagement, performance management, retention, resignation, termination, suspension, and dismissal.
- Coordinates the Bank’s benefits programs - uniform allowance, health scheme, pension, group life insurance and leave schedules.
- Assist with timely review of the HR policies – ensure policies are regularly updated and posted on the Intranet.
- Maintains the internal HR databases, which includes employee onboarding/offboarding, learning, and maintenance of records and reports.
- Provide guidance to employees regarding interpretation of HR policies and procedures.
- Assist with the development of Standard Operating Procedures (SOPs) and effective implementation and monitoring.
- Prepare the HRD Unit’s Monthly Report for use at the monthly senior management, HRCC Committee and the Board of Directors meetings.
- Develops and maintains HR metrics to track employee retention, satisfaction and attrition.
- Address employee concerns, grievances, feedback and assist with disciplinary matters.
- Assists with staff engagement and communication activities.
- Prepare employee letters for signature – appointment, contracts, banks/embassies, references.
The required minimum qualifications, experiences, and attributes are:
- First degree in Human Resource, Business Administration, Psychology or related field
- Certificate in Industrial Relations
- Working knowledge of Information Technology Systems (eg. HR Dynamics, MyHR+)
- Working knowledge of labour laws, human resource policies, practices and procedures, and employee relations initiatives.
- Team Orientation: willing to work with others in the pursuit of common goals and objectives.
- Good communication skills (both oral and written forms).
- Be approachable, empathetic, and able to handle sensitive issues tactfully.
- Highly organized, reliable and customer focused.
- Proficiency with MS Office (Word, Excel, PowerPoint, Visio)
- A minimum of three (3) years’ work experience in the field of Human Resource
Qualified applicants are invited to submit their applications by May 24, 2024