Generally, the Human Resource Officer must have a working knowledge of Human Resource Management as they will be required to support all other areas from time to time.

Position Summary

The Human Resource Officer (HRO)- is responsible for several specialist areas in Human Resource Management, these include Training and Development, Recruitment and Selection, Manpower Management: performance management, employee relations andn policy and procedure development and implementation.  

Principal Duties and Responsibilities

• Oversee the recruitment and selection activity and manpower movement activity for staff.
• Develop & execute a comprehensive Orientation Programme for the Credit Union
• Oversight of the Credit Union Training and Development annual program
• Conduct all Training Needs Assessments and create a Training Matrix to inform training plan and budget.
• Develop, organize, and evaluate Training Programs in conjunction with Departmental heads.  
• Administers the Credit Union’s training functions to ensure maximum benefit to the Credit Union and the employee.
• Accountable for the coordination of all in-house training and sourcing of materials to be used in training.
• Manage TECU Learning Centre (e-books; training material; library equipment etc).
• Coordinate the Cross-training programme and performance improvement plan process.
• Manage and facilitate Reward and Recognition initiatives.
• Research, develop and assist in the implementation of HR Policies and Practices
• Support the administration performance management system of the Credit Union
• Promote and participate in Employee Engagement activity.
• Support HR Manager in industrial relations research.
• Provide required support and information to employees on training, development, and career progress.
• Perform any other related duties as required by the job function.

General Qualification and Experience

Education

• B.Sc. in Management Studies with specialized training in Human Resource Management from an accredited Institution.
• Certification in Industrial Relations Management and Labour law

Experience

•  At least five (5) years’ experience, specializing in Human Resource Management.

 Or any equivalent combination of qualification and experience

Technical Knowledge

• Training
• Mediation
• Coaching and Mentoring