The person in this role will serve as the point of contact for escalations pertaining to complex HR issues from partners, employees, HR, and key stakeholders.

***Only applications submitted via the job's webpage will be considered.***

HR Operations Coordinator-Benefits Administration

JOB SUMMARY:

The person in this role will serve as the point of contact for escalations pertaining to complex HR issues from partners, employees, HR, and key stakeholders. This person will execute the end-to-end process for multiple HR requests, including but not limited to, Gift and Rewards programs, employes records, benefits election, etc, monitoring status of requests, sending communications, generating/updating reports and entering information into systems and assisting with quality audits for team deliverables.  .

JOB RESPONSIBILITIES

Service Delivery

• Effectively manage and execute administrative processes within HR and Benefits.
• Assist with creating reports and data input into HR systems.
• Effectively manage the day-to-day work for self and others, while ensuring deadlines are met, processes are well documented and service level agreements are met.
• Process escalated issues/open questions related to partners, employees, HR, and key stakeholders.
• Actively participate in the process of creating, updating, training, and implementing standard operating procedures (SOP) within the various departments.
• Assess, identify and develop process improvements within the department.
• Other duties as assigned

EDUCATION/EXPERIENCE

• Bachelor’s degree in Human Resources (HR) or Business Administration from an accredited college/university or any other related field. 
• A minimum two years HR experience or equivalent.

Please click here to view the Job Description and APPLY!

Only applications submitted via the job's webpage will be considered.

Learn more about K-JESS here: K-JESS Homepage 

© 2024 KPMG, a Jamaican partnership and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved.