E-COMMERCE ADVISOR KINGSTON- Exciting account (Voice-onsite)

Do you love to shop? this may be the perfect job for you. We are seeking an empathetic, articulate and great problem solver to join the Concentrix's family. FAWUD NUH!

NOW HIRING!!  Agents for our online shopping account. We are interested in persons who are empathetic and able to transfer the passion they have for our products to our customers matching their specific needs and requirements. Should be driven to explore and deliver creative and high-impact solutions in a professional manner to enhance the customer’s experience.

Desired Characteristics

• Resourceful.
• Empathetic.
• Critical Thinker.
• Conflict Resolution.
• Assertiveness.
• Buisness Acumen.

Requirements

We require that you have:

• Minimum High School Diploma and related work experience.
• Minimum 6 months to 1-year experience in the BPO industry.
• Must be able to handle more than 3 tools at a time.
• Excellent verbal and written communication skills.
• Excellent relationship building and rebuttal skills.
• Must be at least 18 years old.
• Ability to type a minimum of 25wpm with a 90% accuracy.
• Candidates must be able to demonstrate strong active listening skills, ask strategic questions to uncover needs and deliver appropriate value-added recommendations for products/services that will solve customer problems.
• Familiarity with resolving mobile and wireless technology challenges
• Flexibility to work any shift within a 24-hour period, including day and/or night hours & weekends including holidays...
• Must be able to work onsite.

Additional Company Requirements (If successful):

·  On condition of employment you will be required to present:

• Updated resume
• 2 passport size photos
• Educational qualifications
• Valid Government-issued photo identification
• TRN & NIS cards
• Police Record Certificate

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Brush up on your typing skills at typingtest.com

WHY CONCENTRIX?

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations..

We are not a Team; we are a Family. We are different by design. We celebrate being different because it makes us different.

                                     Fawud Nuh!!