Distribution Manager

Responsible for optimizing distribution resources in delivering orders daily to all customers as per agreed schedule.

The job holder is responsible for optimizing distribution resources in delivering orders daily to all customers as per agreed schedule. The job holder will ensure the strict adherence to the Company’s policies and procedures as well as regulatory and statutory requirements in order to promote transparency and accountability while strengthening the internal control systems, enhancing risk management, improving operational efficiency and cost within the delivery operations in compliance with completing daily deliveries.

Requirements of the job:-

• Responsible and accountable for establishing strategies for achieving departmental goals and objectives
• Lead the Distribution team in an atmosphere that assigns/aligns controls processes and outcomes.
• Maintain routines that are focused on the priority of departmental goals and actions to close performance gaps.
• Lead the Distribution team and leverage resources of Distribution operations ensuring customer service excellence in achieving 100% daily delivery execution
• Update the customer data base and ensure it is always accurate and updated with all relevant information
• Monitor and ensure that all customer needs are met as it relates to deliveries, and that disputes, questions and or complaints are handled on a timely basis.
• Maintain relationships with all key customers representative  
• Responsible for managing all departmental cost within budget