Digicel + Operations Team - Sales

Company description:

Digicel Group Limited

Job description:

Primary Objective of the Job:

D+ Inventory Operative

• Learn Inventory Management Basics: Gain understanding and proficiency in maintaining accurate records of telecommunications equipment and materials.
• Familiarize with Inventory Systems: Learn to utilize inventory systems effectively and provide support to team members.
• Collaborate with Team: Work with various departments to understand inventory needs and challenges.
• Ensure Compliance Awareness: Familiarize with company policies and regulations related to inventory management.
• Support Team Learning: Participate in training and development activities to enhance team performance

Primary Objective of the Job:

Service Delivery Agent

• To process all service requests using information from various sources, ensuring accuracy and completion.
• Accurately process service applications for all DIGICEL H&E customers and make any updates/changes, discounts, costs, to customer records when required on the related systems, e.g. TCRM.
• Provide support to internal support teams as it relates to customer queries and service requests within given guidelines