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Conduent

Dialer Collector Role MUST HAVE COLLECTIONS EXPERIENCE - Onsite Montego Bay Weekends off MUST be able to work up to 9pm

Conduent

  • Hanover / St. James / Westmoreland
  • Negotiable
  • Permanent full-time
  • Updated 13/11/2024
  • Customer Care Recruiting
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Candidate should have knowledge of Collections experience

Dialer Collector Role - Montego Bay (Monday-Friday)

 

Job Track Description:

  • Performs tasks based on established procedures.
  • Uses data organizing and coordination skills to support the business and perform technical work.
  • Requires vocational training, certifications, licensures, or equivalent experience.

General Profile

  • Developed proficiency within a range of analytical or operational processes.
  • Completes different assignments, dependent upon the assignment.
  • Works within established procedures and practices.
  • Establish the appropriate approach for new assignments.
  • Acts as an informal resource for colleagues.
  • Completes work with limited supervision.

Functional Knowledge

  • Developed skills in a range of processes, procedures, and systems.

Business Expertise

  • Supports the achievement of company goals by understanding team integration and best ways to integrate teams.

Impact

  • Impacts the accuracy of own work.
  • Uses discretion to change work procedures and practices.

Leadership

  • Provides guidance and support to junior team members, as required.

Problem Solving

  • Provides solutions to problems based on existing challenges or procedures.

Interpersonal Skills

  • Exchanges information and ideas effectively.

Responsibility Statements

  • Prepares journal entries.
  • Maintains and reconciles ledger accounts.
  • Reconciles sub-ledgers with general ledger, finalizes intercompany reconciliation process, and liaises with AP and business.
  • Finds process gaps and provides improvement recommendations.
  • Supports project tracking and reporting support tasks.
  • Ensures integrity of the entire Report to Record process.
  • Prepares and assigns unreconciled items to reviewers.
  • Provides real-time suggestions for accuracy and efficiency in quality efforts.
  • Provides feedback on errors to reviewers.
  • Imparts training when necessary.
  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • Typing Speed Requirement 20WPM

Ref: 7743
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Conduent

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