Desktop and Application Support Technician - 4 month contract
Position Desktop and Application Support
Job Description Duties:
• Installing PCs, laptops, printers, telephone, and peripherals.
• Software/business application installation and troubleshooting.
• Diagnosing and correcting desktop/laptop applications (productivity suite).
• Configuring laptops, desktops for standard applications.
• Identifying and correcting end user hardware problems.
• Software and hardware purchases as needed.
• Coordinating issues with SLA providers.
• Document preparation and testing for software/hardware development and enhancement.
• Roll-out and support of operational ICT activities.
• Maintain an up-to-date inventory of all CLIENT’s information technology related assets to make available to CLIENT’s ICT staff when required.
• Prepare and issue required reports as required to support operations of the Department.
Minimum Qualifications and Experience:
• Demonstrated experience (minimum 3 years) in delivering ICT infrastructure and application support.
• Knowledge of first level server/back-office support (O365, Active Directory, File/Server shares).
• Experience (minimum 2 years) in VMWare enterprise environment.
• Microsoft MCSE or similar certification.
• Experience with Power BI (or similar tool), SharePoint and Microsoft SQL Database.
• Have knowledge of Cisco Networking environment or pursuing certifications.
Days of Work Mondays - Fridays
Hours of Work 7am – 4pm