Deployment and Support Officer

Deployment and Support Officer

                                                             OFFICE OF THE PRIME MINISTER

                                                             REQUEST FOR CURRICULUM VITAE

DEPLOYMENT & SUPPORT OFFICER

TENDER#: NIDS/2023/1.1.1.19/3CV

LOAN #4437/OC-JA – IMPLEMENTATION OF NATIONAL IDENTIFICATION SYSTEM FOR ECONOMIC GROWTH

The Office of the Prime Minister (OPM) acting on behalf of the Government of Jamaica (hereinafter called “Borrower”) has received financing (hereinafter called “funds”) in the amount equivalent to US $68,000,000.00 from the Inter-American Development Bank (hereinafter called “the Bank”) toward the cost of the implementation of 4437/OC-JA – National Identification System (NIDS) Project. The Borrower intends to apply a portion of the funds to eligible payments under the contract for the upgrade/improvement of the Government’s Information and Communications Technology Infrastructure. Payments by the Bank will be subject in all respects to the terms and conditions of the Loan Contract. Payments will be made only at the request of the Borrower and upon approval by the Bank in accordance with the terms and conditions of the financing contract between the Borrower and the Bank. No party other than the Borrower shall derive any rights from the Loan Contract or have any claim to the funds.

The OPM intends to engage the services of qualified consultant as a Deployment & Support Officer pursuant to IDB’s procurement policies GN-2350-9 for hiring of individual consultants.

Minimum Qualification & Experience:

• Bachelor of Science Degree in Information Technology, Computer Science, or a

closely related field OR at least two (2) internationally recognized certificates in

Information Systems PLUS be enrolled in an Information Technology related

Bachelor’s Degree programme;

• At least two (2) years’ experience installing and configuring software, and

responding to users’ service requests;

• Experience in hardware and network infrastructure installation and support

would be an asset;

• Knowledge of related hardware and network infrastructure;
• Demonstrated knowledge in operating systems installation and support;
• Excellent listening and questioning skills, combined with the ability to interact;

confidently with clients to establish what the problem is and explain the solution;

• The ability to work well in a team with strong customer focus;
• The ability to prioritise your workload and attention to detail.

The full details of the engagement are included in the Request for Curriculum Vitae (CV) documents which will be made available for download via the e-GP Procurement System at https://www.gojep.gov,jm. on June 3, 2024. For assistance regarding registration, training on use of system, download of tender documents and upload of tender proposals, please contact the Ministry of Finance, Office of the Procurement and  Policy Unit Customer Care Desk at (876) 932-5220/932-5253 or email opppcustomercare@mof,gov.jm.

CV along with Bid Submission Letter and proof of the minimum required qualification are to be submitted electronically in PDF Format via the GoJ’s e-GP Procurement system at https://www.gojep.gov,jm by 4:00 pm local time Monday, July 1, 2024 

All the required documents must be submitted for the application to be deemed eligible for shortlisting.

Note: Late submissions will not be accepted.

Only short-listed candidates will be invited to attend an interview.

A valid copy of Tax Compliance Letter shall be required on contract award.