Managing products and services and ensuring a positive customer experience. This multifaceted position involves a combination of customer support, product support and quality assurance to contribute to the overall customer satisfaction and success of the telecom business.
JOB RESPONSIBILTY
Managing products and services and ensuring a positive customer experience. This multifaceted position involves a combination of customer support, product support and quality assurance to contribute to the overall customer satisfaction and success of the telecom business.
MAIN DUTIES & REQUIREMENTS
Team Leadership:
Customer Care:
Customer Experience
Products Support:
Compliance and Quality Assurance:
Reporting and Analysis:
Any other duties within the scope of the job periodically assigned by Manager.
ACADEMIC QUALIFICATIONS AND/OR EXPERIENCE REQUIRED
SKILLS/COMPENTENCIES REQUIRED
WORKING CONDITIONS