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Conduent

Collections Team Lead needed to work in MBJ-Guaranteed Sundays off

Conduent

  • St. James / Trelawny / Westmoreland
  • Negotiable
  • Permanent full-time
  • Updated 19/09/2024
  • Customer Care Recruiting
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Candidate should have knowledge and experience in Collections

Collections Team Lead needed to work in MBJ on weekdays only

 

Responsibility Statements

 

  •  Monitors all stages of delinquent accounts, implements collection procedures and accepts payments.
  •  Responds to inquiries from customers.
  •  Maintains databases by entering, updating, and retrieving data as well as formatting and generating reports.
  •  Receives/places calls or send letters to customers to resolve billing or invoice issues on delinquent accounts.
  •  Reviews and makes recommendations regarding bad debt or write-offs.
  •  Acts as a team lead by monitoring calls, auditing accounts, and developing skills of lower level employees.T
  •  Typing Speed Requirement 20WPM

Qualifications: 

  • Government Issued ID (Passport, Voters ID Card, or Driver’s License)
  • NIS
  • TRN
  • Birth Certificate  
  • Qualifications (High School Leaving Certificate/ 3 or more CXC subjects to include English Language/Level 2 HEART Certificate)

*** Applicants must be at least 18 years of age, present valid Government issued photo ID, TRN, NIS, Birth Certificate, Original Proof of Qualifications, must have a clean Police record(company-paid) and may be subject to drug screen

Ref: 5615
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Conduent

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