Collections Manager

The purpose of the Collections Manager is to oversee and direct the company's accounts receivable and collections functions, ensuring timely payment receipt and minimizing bad debt.

Job purpose: 

The purpose of the Collections Manager is to oversee and direct the company's accounts receivable and collections functions, ensuring timely payment receipt and minimizing bad debt. This role will develop and implement effective collection strategies, manage a team of collectors and maintain relationships with customers.

Key Objectives:

• Develop and implement collection policies and procedures. 
• Analyze accounts receivable and identify high-risk accounts. 
• Establish relationships with customers to resolve payment issues. 
• Manage a team of collectors, providing guidance and training. 
• Negotiate payment plans and settlements. 
• Monitor and report on collection performance. 
• Ensure compliance with regulatory requirements. 
• Collaborate with sales and customer service teams.