The Team Leads must investigate, and report to his/ her supervisor and to the bank to ensure that all anomalies are rectified promptly and within the standards of the organization.
1. Collate and generate foreign exchange reports then balance manifest and dispatch customers' receipts promptly.
2. Generate cash lodgment reports.
3. Assist the floor supervisor with the end-by-day balancing of the Currency Machine Operators to ensure all cash is paid over to the Central Treasury/Main Vault.
4. Ensure that all cheques are processed and that any exceptions are escalated to the Floor Supervisor / Senior Supervisor. 5. Ensure that all reports and cash books are balanced and reconciled by the end of the shift.
6. Ensure that Tellers have paid overall cash to Currency Machine Operators.
7. Conduct the necessary verification to ensure that all deposit slips and vouchers are balanced with each Tellers manifest.