Call Center Agents

Service with a smile. Looking for Representatives that will go above and beyond to assist a customer.

We are seeking dedicated representatives to join our team.  We have positions for everyone.  Whether you are looking for collection, customer service, business to business, we have it.  Our rates go as high as $675 per hour depending on the line of business and skill set.  Send a resume or just walk-in.  All are welcome and we will find you a home.  

Position Summary:

• Delivering first class service to our customers by exhibiting a conversational tone, building rapport, and providing empathy to ensure positive customer stisfaction. 
• Responsible for answering and handling inbound calls to new and existing customers while problem solving their needs and concerns. 
• Maintain excellent attendance and adhere to company policies.

Employees enjoy the following benefits: 

• Competitive hourly rate
• Lucrative incentive plans
• Provide lunch for first week of training
• Free employee Wi-Fi
• Annual merit pay increases
• Pension retirement plan with contributions from Radius
• Free transportation
• Excellent opportunities for advancement
• Contests prizes & giveaways
• Health, Dental, Vision, and Life Insurance
• Permanent employment (no contracts)
• Perfect Attendance Bonus

 Skills and Requirements:

• Minimum of four (4) CXC/GCE subjects, including English Language and Mathematics
• Clear speaking voice with attention to detail
• Excellent written and verbal communication skills
• Proficient at working on a PC.
• Must be able to work any shift, ranging between the hours of 7 am - 11pm (including weekends and public holidays).
• Applicants must reside in Westmoreland, Hanover, St. James or Trelawny.  

MUST BE ABLE TO OPEN AN ACCOUNT WITH NATIONAL COMMERCIAL BANK

 ALL APPLICANTS MUST BE ABLE TO PASS A CRIMINAL BACKGROUND CHECK AND DRUG TEST