CUSTOMER SERVICE / SALES SPECIALISTS

Customer Service Sales Specialists

STARTEK INC., an international provider of customer engagement solutions, is looking for dynamic results and team-oriented individuals to join our team. Therefore we are seeking to fill the positions of:

                INBOUND SALES AND CUSTOMER SERVICE REPRESENTATIVES

 Job Summary

We would like to hear from ambitious candidates who are well-organized, tenacious and have solid telephone etiquette and interpersonal skills. You must be customer focused and be able to prospect, cold-call, present and close new business.

Core Responsibilities

• Employ persuasive strategies to close sales by utilizing up-selling and cross-selling techniques.

• Deliver and maintain expected level of customer satisfaction and inspire customer confidence.

• Respond to customer inquiries in a courteous and professional manner

• Establish and maintain current client and potential client relationships.

• Manage account services through quality checks and other follow-up methods.

Qualifications and Experience

• 5 CXCs inclusive of English; HEART/NTA Certification

• Minimum one year sales and customer service experience within the Contact Center Environment.

Required Skills/Competencies

• Desire and driven to achieve sales quotas

• Ability to work in a stressful environment.

• Excellent interpersonal and communication skills.

• Professional attitude, enthusiastic, energetic and confident.