Under the direction of the Executive Director, the Strategic and Administrative Manager is responsible for establishing, coordinating, and maintaining a system for integrating the Human Resource, Corporate Planning/reporting, and Procurement.
POSITION: Business Strategy Support and Office Manager
DEPARTMENT: Administration
REPORT TO: Executive Director
Purpose of Job
Under the direction of the Executive Director, the Strategic and Administrative Manager is responsible for establishing, coordinating, and maintaining a system for integrating the Human Resource (HR), Corporate Planning/reporting, and Procurement functions that will complement the facilitation and creation of the conditions for accelerating the rate of growth of visitor numbers to Jamaica through cruise and airlift.
Key Outputs
- Coordinates the functions of the HR, Procurement, and corporate planning
- Formulates the development of department’s budget
- Ensures compliance with the Procurement Act, The FAA Act, and the PBMA Act
- Provides guidance in protecting company assets, and minimize waste/loss and creates an environment where all standards and operating procedures are met, including workplace safety, inventory control and loss/waste prevention
- Ensures the workplace is safe, healthful, and equipped to standard
- HRM plans produced and implemented
- Efficient and productive staff
- Policies and Procedures recommended and implemented
- Performance Management systems implemented
- Disputes and employee complaints resolved
- Aid the Executive Director by coordinating and liaising with departmental managers to ensure the delivery of the annual Strategic Plan consistent with the Ministry of Tourism priorities
Main Duties/Tasks
- Coordinate the preparation of quarterly reports
- Seek contribution form department heads for the successful preparation of annual reports
- Provides guidance to Managers on human resource management issues
- Ensures that staff is aware of and adheres to the policies, procedures, and regulations of the organization
- Develops and implements operational systems and procedures to guide the activities of the organization
- Establishes and maintains systems/programs to foster the culture of teamwork for the organization
- Reviews and updates policies and procedures based on consultation with the Executive Director
- Conduct surveys with the aim of identifying and addressing staff complaints and organizational challenges
- Formulates and recommends HRM and industrial relations policies for the organization
- Supervises and co-ordinates the preparation for compensation reviews
- Take disciplinary action within the approved framework
- Identifies training needs and liaises with institutions to keep abreast of developments in the field
- Ensure the buildings and office facilities are in acceptable working condition
- Ensure the maintenance of health, life insurance and pension scheme and keeps under constant review
- Ensures regular review of security measures of staff facilities and takes corrective action to improve the system, as necessary
- Prepare monthly report for the Director in times recommended
Other responsibilities
Perform other related duties that may be assigned by the Executive Director
Dimensions, Authorities and Decision Making
- Manages the welfare and development of staff in the department through the performance management system and makes recommendations for career development where necessary
- Provides leadership to departmental staff through objective setting, delegation, and communication
- Provides guidance to staff through coaching, mentoring, and training
- Ensures that staff is aware of and adheres to policies, procedures and regulations of the department and the organization
- Reviews and approves, as necessary, staff benefits in keeping with the established human resource policies
- Convenes and leads meetings with external and internal stakeholders
- Represents the department and organization at different forums
Performance Standards
- To promote the company’s support services, resulting in developing and maintaining an economic alliance with stake holders
- To document best practice policies and procedures in support of the achievement of the company’s mission and objectives
- To implement effective monitoring mechanism for all areas
- To achieve established targets within deadlines
- To communicate information to staff and stakeholders in an effective and timely manner
- To establish standards and direction for staff
- To establish an effective intra and inter department collaboration, which promotes teamwork
- To engender economic independence
Internal Contacts
Contact | Purpose of Communication |
Executive Director Executive Management team Staff | Collaboration, communication (written and oral) |
External Contacts
Contact | Purpose of Communication |
Government Ministries and Agencies Industry and other stakeholders | Collaboration, communication (written and oral) |
Required competences
- Strong leadership, and organizing skills
- Good knowledge of Labour laws and Industrial relations practices
- Excellent skills in conducting interviews for all levels of staff
- Excellent knowledge of human resource development practices and principles
- Good knowledge of organizational theory and research techniques
- Excellent knowledge of management principles and practices
- Good analytical skills
- Good oral and written communication skills
- Proficient use of computers
- Excellent time management skills
Behavioural competences
- Excellent interpersonal and human relations skills
- Excellent ability to work effectively with teams
- Result oriented
Minimum required Education and Experience
- A Master’s degree in Business Administration or related discipline
- Working knowledge of GOJ HR systems
- Working knowledge of GOJ procurement policies
- Minimum of 5 years’ experience in related field