Business Development Officer

Directly manage the assigned Merchant and Wholesale accounts in the Jamaica market, covering airtime transactions, Digital Products, Bill Payments, Lottery and other lines of businesses as required

DUTIES & RESPONSIBILITIES

• Develop and maintain good relationships with new resellers, providers and colleagues to ensure delivery of products.
• Deliver budgeted sales & margins as per the approved sales plan or annual revenue target
• Make the agreed number of daily sales calls (in person & on the phone) to existing and potential customers.
• Gather relevant market information for assigned areas and communicate to the Sales team lead.
• Monitor sales trends and payment history of Agents/Retailers in area assigned. Ensuring receivable collections are maintained and are within credit limits approved by management.
• Identify new business opportunities within assigned areas and take responsibility for personally closing those opportunities out.
• Work closely with Marketing to keep abreast of new products & services available for selling.
• Review and implement in conjunction with the Team Leader/Regional Sales Manager the most effective methods of approaching new customers.
• Engage in upselling/cross selling other company products when appropriate.
•  “On call” duty for customers who need servicing after hours.
• Ensure branded materials are installed at all merchants
• Meet agreed frequency and service level agreements

PERFORMANCE CRITERIA

• AOP targets and KPI’s are achieved as per the strategic plan of the company.
• Clear evidence of the analysis and management of non-performing clients while monitoring all associated costs.
• Maintain good relationship with our clients and retain their business
• Appropriate use of the required tools in the field and account database updated