Business Analyst (KJESS)

As a Business Analyst, you will define business needs and requirements and recommend solutions that deliver value.

***Only applications submitted via the link for the respective role will be considered.***

Business Analyst

OVERVIEW:

​KPMG Jamaica has a delivery center named “Jamaica Extended Support Services (JESS)” operating from Kingston, which is contracted to provide back-office support to its member firm KPMG United States (“the Client”). 
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JOB SUMMARY:

As a Business Analyst, you will define business needs and requirements and recommend solutions that deliver value. You will work under the supervision of the Technology & Data team to create and support production processes and ensure accurate documentation. You will be a strategic problem solver who finds ways to continuously improve business processes and recommend options to resolve complex business challenges. You will also be responsible for communicating established processes to team members at different levels in the organization and ensure that concerns are addressed or escalated. You will be a specialist regarded as a strategic thinker with meticulous attention to detail, working well under pressure and meeting deadlines.

JOB RESPONSIBILITIES

Service Delivery

• Uncover the underlying business challenges that need to be addressed and document any findings.
• Provide the necessary organizational and documentation skills to ensure that stakeholders at all levels of the business can easily share and understand relevant documentation.
• Design workflow charts and diagrams; study system capabilities; write specifications. 
• Create and maintain detailed documentation, including user stories, use cases, test cases and process flows.
• Recommend controls by identifying pain points and writing improved procedures.
• Assist in the development, implementation and support of business processes and solutions.
• Maintain user confidence and protect operations by circulating information to the right persons at the right time.
• Provide critical thinking and analytical skills to interpret, evaluate, and interrelate research data and develop integrated business analyses and projections for strategic decision-making.

Please (APPLY HERE)