BUSINESS DEVELOPMENT OFFICER

A Blinds Designs Sales Associate ensure the customer is fully informed and satisfied with all the decisions from start to finish. We pride ourselves in not only excellent customer service but also in efficiency and practicality.

As a Sales Associate you will report to the Business Development Manager and your responsibilities will primarily involve but will not be limited to:

• Providing assistance to the Business Development Manager 
• Attendance of meetings to discuss the following with Business Development Manager:
  • Strategies
  • Targets
  • Approximate income figures
  • Locations and Appointments 
  • New Business to approach 
• Liaise with sales representatives to ensure all measurements are accurate
• All invoices must be completely settled (paid in full) to count towards target monthly 
• Repairs / cleaning are not included in target amount
• All mistakes / additional cost are deducted from target amount
• Sales Associate is responsible for follow ups / finalizing each job with the following:
  • Creating and sending estimates within 24 hours of appointment date and time
  • Following up with clients to ensure that all estimates are received within 24 hours of being sent and noting it in Evernote
  • Updating the pipeline each day with new entries 
  • Liaising with clients to confirm selection of fabrics and areas to be manufactured 
  • Assisting walk in clients when needed
  • Monitoring the Whatsapp, Facebook, Instagram messages and the companies email to reply within a timely manner
  • Creating the daily schedule for the Sales representatives
  • Quality assurance / follow ups
• Identify potential and new clients by promoting products
• Develop and foster client and networking relationships in order to retain current clients and attract new clients and assist in developing sales strategies and tactics 
• All job sheets are to be completed each day to begin production
• All discounts have to be approved by the Business Development Manager
• Participate actively in the company’s public relations, sales and marketing initiatives in order to help meet revenue and profitability targets
• Collection of all methods of payment which is to be recorded accurately and safely stored
• All methods of payments collected are your responsibility – if misplaced arrangement for repayment will have to be discussed with upper management
• Sales Associates will be required to learn the technicalities and functions or each product, including but not limited to materials and accurate measurements
• Sales Targets are reviewed every quarter (March, June, September and December) and are subject to change
• Employee evaluations are done in December of each year and may be done as needed based on performance.