Supervisor - Clearings

While we appreciate all applicants, only applications received via Sagicor's career portal https://career4.successfactors.com/career?company=sagicorfinP2 will be considered.

"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Bank Jamaica Limited is seeking a suitable candidate to join our Centralized Business Support in the capacity of:

Supervisor - Clearings

Have responsibility for leading, monitoring, guiding and organizing the operations of the Clearings Unit ensuring adherence to the Clearings House rules as well as the internal service level agreements.

**May involve work outside of normal business hours and occasionally on weekends.

Location: Kingston

As a Supervisor – Clearings Unit, you will:

• Monitor team member performance to ensure adherence to service quality standards as per established service level agreements.
  • Resolve issues that affect the service delivery, efficiency, and productivity of the unit.
  • Develop, manage, and action a personal development plan for each team member to ensure skills/ knowledge/ accreditations are up to date to meet position requirements.
  • Apply performance management through regular reviews, ongoing coaching discussions, and completion of appraisals.
• Recommend and support cost management initiatives.
• Minimize write-offs from the processes assigned.
•  Ensure adherence to anti-money laundering, fraud prevention, and other applicable policies and procedures.
• Ensure adherence to the unit’s and other related bank’s policies and procedures.
• Monitor to ensure that all relevant custodial practices are observed.
• Prepare schedules for team member shift rotations and assignments to ensure the smooth operations of the unit.
• Oversee the capturing, matching and fine sorting process for all inward clearing items.
  • Liaise with the Central Reconciliation and Validation units regarding missing, free and other clearing discrepancy items.
  • Monitor the processing of all returned items to ensure that clients’ accounts are updated timely and correctly.
  • Co-ordinate the processing of foreign exchange (FX) local clearings and FX cash letters for correspondent banks and Remote Deposit Capture (RDC) for USD cheques.
  • Oversee the balancing process for outward clearing items and ensure that items received in the proof bags are dispatched correctly.
  • Upload inward clearing files to client services (IT) and outward clearing files to Automated Payments Limited (APL) within established deadlines.
  • Promptly update Treasury and Trade Services on FX and Local Clearing figures.
  • Submit cheque book orders to Orbis International.
• Perform the requisite checks and balances prior to uploading PayCorp payroll files.
• Monitor the ordering of cheque books ensuring that the agreed SLA is met.
• Prepare and submit monthly reports within established deadlines.
• Perform other related duties assigned from time to time.

What do you need?

• Bachelor’s degree in Banking, Management Studies or a relevant discipline from a recognized tertiary institution.
• At least three (3) years working experience in the banking operations unit of a commercial banking entity.
• High degree of accuracy and detail oriented.
• Knowledge of the Bank’s policies and procedures.
• Knowledge of Proceeds of Crimes Act (POCA).
• High degree of confidentiality and flexibility.
• Ability to work on own initiative, client and team oriented.
• Ability to communicate effectively.
• Proficiency in the use of computer software  packages such as Microsoft Office Suite.
• Excellent interpersonal skills.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than May 5, 2024.

While we appreciate all applications, only shortlisted candidates will be contacted.