Doorman

Serves as a team member in the Uniformed Services Department ensuring smooth, efficient and friendly service is provided at all times in the handling of guests and their needs.

Main Duties and Responsibilities:

• Stands erect at designated position, alert and ready to assist all guests that enter and leave the entrance of the Hotel. Hands will be crossed either in the front or back.
• Greets all guests in a warm and friendly manner by welcoming them to Atlantis. Wishes all guests a safe return home when departing our Hotel.
• Directs guests by indicating to the check-in area and advises guests that their luggage will be collected by the bellman.
• Uses telephone/whistle, calls taxis for guests as promptly and politely as possible.
• Secures and handles equipment in a proper and safe manner at all times.
• Keeps area around the entrance of door clean at all times and call Housekeeping for other major cleaning required.
• Provides accurate information to guests as required.
• Answers the telephone promptly (within 3 rings) and offers the information requested in a brief and polite manner.
• Assists guest with missing luggage and inform Asst. Uniformed Services Manager for follow up.
• Perform other reasonable duties that may be requested from time to time.

• High school diploma or equivalent vocational training.
• Minimum 1 year experience in the Rooms Division p osition preferred.