Consumer Operations Coordinator

Supporting Consumer Sales and Marketing efforts through administrative tasks to ensure efficient operations, effective communication within the departments and to achieve business objectives.

JOB RESPONSIBILTY  

Supporting Consumer Sales and Marketing efforts through administrative tasks to ensure efficient operations, effective communication within the departments and to achieve business objectives. 

MAIN DUTIES & REQUIREMENTS

• Handle all administrative tasks related to Sales & Marketing operations, including scheduling meetings, mail management, data entry and filing.
• Keep track of Sales & Marketing OpEx budget spend to ensure budget efficiency, mitigating overspend for the departments.
• Manage the end-to-end process for payments to Sales or Marketing vendors, such as raising requisitions and following up on payments.
• Assist with the payroll process for Contingent Retail and Direct Sales Agents, such as raising invoices, processing sickleave certificates & NIS Portal Management.
• Ensure the timely clearance of Sales/Marketing items through local customs and liaise with broker to facilitate processing.
• Assist with the procurement process for Sales and Marketing, such as obtaining quotations, and vendor selection and onboarding.
• Prepare and distribute internal communications and reports as needed.
• Assist in preparing and maintaining Sales or Marketing contracts, and agreements, including contract renewals.
• Assist in the creation and distribution of sales materials, including brochures and presentations.
• Assist with the inventory process, such as inventory reconciliation and reporting, and recording of sales stock movement.
• Assist with organizing sales activities, such as pop-ups and product launches, etc.
• Assist Marketing with the execution of consumer marketing campaigns and promotions.
• Coordinate the distribution of promotional prizes to customers, ensuring photos of winners are taken for social media content.
• Any other duties within the scope of the job periodically assigned by Manager.

ACADEMIC QUALIFICATIONS AND/OR EXPERIENCE REQUIRED

• Bachelor’s degree in business administration, communications, or a related field
• Project Management certification and or experience
• At least 2-years’ experience in a similar role.
• Experience in Sales/Marketing preferred
• Experience using Workday or similar applications

SKILLS/COMPENTENCIES REQUIRED

• Competency in Microsoft Suite (Word, Excel, PowerPoint, Outlook, etc.)
• Excellent communication and interpersonal skills
• Attention to detail and accuracy in data entry and documentation.
• Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
• Ability to work independently and as part of a team in a fast-paced environment.
• Ability to adapt to a dynamic environment.

WORKING CONDITIONS

• Although working hours are 9 to 5 Monday to Friday, the role may entail working outside of these hours and candidate should be flexible to meet critical deadlines.