Do you have a passion for solving technical problems and assisting others? If yes, apply today to join our technical support team
The Technical Support Representative will provide service to the client's customers. The primary activities of the position will include, but is not be limited to; troubleshooting complex problems, analyzing possible root causes and educating customers to perform troubleshooting. The representative is also the interface between customers and technicians by effectively gathering the required information from the caller, troubleshooting and notating a trouble ticket.
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